Khadi Care

Shipping and Delivery

Processing and Dispatch Times:

Faridabad: Orders will be processed and dispatched within 3 working days. If we are exceptionally out of stock, we will inform you in advance.
Rest of India: Orders will be processed and dispatched within 5-6 working days. In cases of exceptional stock shortages, we will notify you beforehand.

Order Acceptance and Delivery:

Payment Methods: We do not accept orders paid via cheques, money orders, drafts, or e-banking. Orders that are approved by the customer but lack sufficient funds will not be processed.
Delivery Address: Goods will be delivered to the address specified during the order placement. Separate orders are required for deliveries to multiple destinations.
Acceptance: If you are unavailable to accept delivery, you may appoint a representative. The delivery agent may request proof of identity from you or your representative and may require a signature on the delivery manifest. Refusal to sign will be considered a refusal to accept delivery.
Delivery Address Details: Provide detailed instructions about the delivery address to ensure successful delivery.

Delivery Charges:

Orders Below Rs. 349: Rs. 49 delivery charge applies.
Orders Above Rs. 349: Free delivery is offered.
Cash on Delivery (COD): A handling fee of Rs. 18 applies. Prepaid orders are encouraged to avoid this fee.
Special Charges: Some products may incur a nominal delivery charge of Rs. 99, which will be clearly indicated on the product collection pages.